Contact us
Welcome to AlpacaSmile! We are dedicated to providing you with beautiful, high-quality apparel, from elegant Dresses and cozy Sweaters & Knitwear to stylish Coats & Jackets. Your satisfaction is our priority. Please find our contact details below for any inquiries or assistance you may need.
Customer Support
For general questions, order status, product information, or any other assistance, our customer support team is here to help. We strive to respond to all inquiries promptly.
Email: [email protected]
Please include your order number (if applicable) in your email to help us serve you faster.
Our Office
You can reach us at our corporate address for formal correspondence:
AlpacaSmile Inc.123 Fashion Avenue
Suite 450
New York, NY 10001
United States
Getting the Best Help
To ensure we can resolve your query efficiently, please consider the following when contacting us:
- For order-related issues, have your order number ready.
- For product questions, mention the specific item name or product code.
- Our team typically responds to emails within 24-48 hours during business days, Monday through Friday.
We appreciate your interest in AlpacaSmile and look forward to assisting you.